Privacy Policy

Introduction

At HeyahGames, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our games, website, and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (processed securely through third-party payment processors)
• Profile information and preferences
• Communication history with our support team

Game Data and Usage Information

• Game progress, achievements, and statistics
• Device information (device type, operating system, unique device identifiers)
• IP address and location data
• Gameplay analytics and performance metrics
• Crash reports and error logs

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your gaming experience and analyze usage patterns.

How We Use Your Information

We use the collected information for the following purposes:

• Providing, maintaining, and improving our games and services
• Processing transactions and managing your account
• Personalizing your gaming experience
• Communicating with you about updates, new features, and promotions
• Providing customer support and technical assistance
• Analyzing usage patterns to improve our services
• Preventing fraud and ensuring platform security
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information (subject to legal restrictions)
• Portability: Request transfer of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Cookie Control: Manage cookie preferences through your browser settings

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.

For users between 13 and 18, we encourage parents and guardians to monitor their children's online activities and help enforce this Privacy Policy.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that any international transfers comply with applicable data protection regulations and implement appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice in our games or services

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

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